How We Select the Hosting Award Winners

The ways that we award a web hosting provider is not mysterious, which are mainly based on reputation, price value, customer support, reliability, speed and ease-to-use.

Basic criteria

Firstly, the candidates should be in this inustry for two years at least. The reason is that it’s hard to be objective if there is not enough business performance data. And 2 years could be a suitable period for those providers to prove themselves.

Secondly, all the winners in need to  deliver great service to their customers all the time. No one want to work with a web hosting company that could only be good for some time, and then turn bad.

The next

When we make out a list of candidate winner, we will invite our web site members and our Review Board to vote. Each Host will be given a rating from 1 to 5 (5 is the best) on 5 aspects. That is the price value, speed, reliability, technical support and control panel.Then we tabulate the votes and finally give awards to the best Web Hosts in each of our Web Host Categories.

In order to ensure accuracy, the votes are generally tabulated as well as double checked. firmly rejects the happening of “Stuffing the Ballot Box”.

And before making the final decision, our Review Board will visit the websites that are ranked in the top rated Hosts in each category according to the final votes. We do all we can to objectively evaluate each award winner.

What a Great Web Hosting Should Provide

Sometimes, even if you know exactly your needs, choosing the most suitable hosting provider from thousands of web hosts is not an easy job. When selecting a hosting product, most people are always eager to check the features or price, and ignore whether the hosting provider is really to be trusted.

You may unconscious about determining a hosting provider. Here, we summarize some useful points for your reference, and they can help you find a trustworthy hosting provider for your site.

Uptime Guarantee

Like we mentioned in a previous article that server uptime is the most critical part to ensure your website available. Obviously, hosting providers are all aware of this. A good hosting provider got the confidence to offer customers at least 99.9% server uptime guarantee and complete details of its facilities and equipments.

Instead, some companies would avoid these areas. If you cannot find the information, then most likely they are not good hosting providers.

Growing possibilities

There is no doubt that you would choose the basic and cheapest hosting product to get started your website, and you would prepare for its future development at the same time. Thus, the hosting provider you choose can offer enough scalability to meet the growing needs of your website.

As a great hosting provider, it must have a wide range of hosting products like shared hosting, VPS hosting, and dedicated server hosting, which are available for you to upgrade.

Essential features

Every time we refer to website setup, we always suggest you a rough calculation about site scale, contents, and others. In fact, this step is particularly important because you are going to use this calculation as a basis to measure the two essential features: disk space and bandwidth.

Disk space is related to website growing, and bandwidth is associated with website running speed. A reliable web host always provides hosting solutions that come with unlimited disk space and bandwidth features. That makes you avoid suffering from space shortage and slow running speed.

Excellent customer service

Maybe you have found a hosting provider, who can meet all above requirements, you must abandon it if the company offers poor customer service.

Inevitably, you will encounter a variety of problems when using hosting products, and you cannot decide the time when these problems occurred. So 24/7 online customer support service would be preferable.

Not just that, a good hosting provider also offers various support methods, including phone call, live chat, and email. Its support engineers should be skillful and friendly. Anyway, the provider has to offer you a happy support experience.

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