HostGator Review

Has quality of Hostgator service become lower after besing sold to EIG? Check out below Hostgator review, you will whether you still can rely on their hosting service.




Reviewed by: on: 2016-11-14
HostGator review in the following will check out the price value, hosting performance, ease-of-use, and support service of HostGator.

Since its establishment in 2002, HostGator ( is one of the fastest growing and remarkable web hosting companies in the United States, and it is also known for offering full range of domain registration, shared hosting, reseller, VPS hosting, cloud hosting and dedicated server services. One of its unique advantages is that HostGator gives access to the leading SiteStudio website designer, and this program helps even the web beginners develop their websites in an easy way. HostGator is one of the top 10 web hosting in the year.

Among its various hosting products, the quality reseller hosting has earned good reputation and vast customer-base for HostGator. The complete solution enables customers to create their own hosting packages, brands, pricing, and many others. So far, there are more than 10 thousand resellers are corporating with HostGator.

HostGator Special Discounts

The hosting price from HostGator is relatively high when compared with some other web hosts. However, with using our HostGator Coupon code “hostucan“, every customer can receive up to 35% off, and make the final price of its web hosting low to $4.52/mo. This promotion applies to all of the web hosting solutions, no matter which one customers choose, they will get the special discount.

HostGator Promotion
35% Off

If people want to get a VPS hosting or dedicated server solution, HostGator is offering 40% off on all plans regardless of how long billing term they sign up with. After discounting, HostGator VPS hosting starts at $11.97/mo and its dedicated server at $104.4/mo.

HostGator is confident that customers will be happy and satisfied, because it provides them with a full 45-day money back guarantee. Once customers cancel the service and their hosting accounts within the first 45 days, HostGator gives them a full refund, no question asked. Note that HostGator’s 45-Day Money Back Guarantee applies to its shared hosting, VPS hosting, and cloud hosting, the dedicated server hosting is not covered.q

HostGator Review on Price Value

As we mentioned above that HostGator offers a wide range of hosting types and services, and the web hosting is available on both Linux and Windows operating systems. In below, we will review their each type hosting service one by one.

HostGator Shared Hosting Review

HostGator shared hosting is one of the best selling one in the industry, which is support over 1 million webmasters now. In below, we will take its Linux shared hosting features as an example to help people figure out its price value. In order to meet customers’ different and growing demands, HostGator launches three plans for shared web hosting: Hatchling Plan, Baby Plan and Business Plan.

hostgator web hosting plan

The basic plan includes single domain, unlimited space & bandwidth, shared SSL certificate, unlimited sub domains, unlimited FTP accounts, MySQL databases, PHP 5, Perl, Python, Ruby on Rails, SSH, Curl, CPAN, GD Library, unlimited POP3 accounts, mail forwarding, auto responders, IMAP & SMTP support, plus free Weebly site builder, website building tools, and more than 4,500 templates.

Moreover, there are many optional but valuable features and add-ons that customers can make full use of to make their websites more powerful, for instance, dedicated IP address, private SSL, up to unlimited parked domains, anonymous FTP and others.

hostgator web hosting features

HostGator VPS Hosting Review

HostGator offer Linux-based VPS hosting, which comes with 3 packages and can be fully customized and upgraded. No matter customers want to choose a basic VPS plan for creating a new website or transfer their high-traffic sites to advanced VPS hosting plan, the company enable to satisfy customers’ specific or increasing hosting demands.

The entry-level VPS hosting of HostGator has VPS resources including 2 Core CPU, 2GB RAM, 120GB disk space, 1.5TB bandwidth and 2 IP addresses. This SNAPPY 2000 plan contains Virtuozzo control panel by default, and you can add extra $10/mo to install Plesk or cPanel to simply your server management. But any way this is one of the best VPS and it’s quite affordable.

At the same time, each of HostGator VPS hosting plan provides with unlimited domains, email & FTP accounts, MySQL databases, full root access, private name servers, free IPTables Firewall, and PHP, Perl, Python, Ruby on Rails supports.

Normally, its VPS price starts from $80/mo. Now, the company gives 75% off applying to all of the VPS packages on the first payment. After discounting, HostGator VPS hosting price is cut down to from only $19.95/mo. The company provides monthly, 3-month, 6-month and annual billing cycles, and also guarantees 45 Days Money Back.


HostGator Dedicated Server Review

Dedicated server hosting is considered as the best solution for high-traffic and large business websites. While HostGator dedicated server is not just a server, it allows for maximum configuration, customization, flexibility and installation. Basically, HostGator dedicated server hosting offers customers everything they need optimize the experience for their visitors, clients as well as themselves.

HostGator dedicated server hosting is available on both Linux and Windows operating system, and it comes with Basic, Standard, Elite and Pro 4 packages. Customers will receive Intel Xeon CPU, 2 to 4 CPU cores, 2.3 GHz to 3.3GHz CPU speed, 100 to 1000 Mbps uplink, 4GB to 16GB RAM, 500GB to 1000GB RAID-1 Drives, 10TB to 25TB bandwidth and 2 to 5 IP dedicated addresses.


The Linux-based dedicated server is built on CentOS, and contains full root access, Apache web server, PHP, Perl, Ruby on Rails, Python, MySQL databases with phpMyAdmin access, secured server with IPTables firewall and cPanel with WHM control panel.

HostGator dedicated server under the Windows platform comes with Windows server 2012 R2 w/remote desktop (32-bit/ 64-bit w compatibility), Safe Harbor Certification, ASP.NET 2.0 to 4.5, PHP, IIS URL rewrite, unlimited Microsoft SQL databases with SQL express, the latest Plesk control panel with multi-language availability and WebMatrix features.

No matter which dedicated server solution customers choose, HostGator will provide them with site builder account, free reseller club domain reseller account, up to 100 free transfers, thousands of website templates, unlimited POP3 email addresses with SMTP, webmail access, unlimited auto responders, forwards and other email features.

Most importantly, HostGator dedicated server hosting is fully managed, and it is designed and configured to take all customers’ websites and businesses to the next level. Once customers finish the payment, their dedicated servers would be provisioned, secured and delivered within 24 to 48 hours typically.

HostGator Windows Web Hosting is Awesome

Generally, HostGator Windows hosting contains plenty of features and resources that could meet the different and changing requirements of both personals and businesses. In addition to the IIS, and Microsoft SQL Server 2008 R2 these basic features, HostGator provides with many others.

For example, unlimited disk space, bandwidth, sub domains and FTP accounts, free transfer and website templates, up to 5 websites allowed, ASP.NET 2.0, 3.5, 4.0 & 4.5, unlimited MSSQL and MySQL databases, scheduled tasks system management, unlimited POP3 email accounts with SMTP, SSL certificate and dedicated IP address.

Moreover, HostGator Windows hosting offers the flexible Parallels Plesk control panel as free that ensures website statistics, password protection, and web-based file manager features. By taking advantages of more than 30 scripts, customers can install applications instantly with simple clicks.

HostGator Windows hosting has Personal Plan and Enterprise Plan, and the company allows very flexible monthly to 3-year billing cycles. No matter which plan customers choose, they would get 20% off to make its feature-rich Windows hosting price starting from $4.76/mo and $14.36/mo respectively.

HostGator Windows Hosting Deal
20% Off

If customers are not satisfied with HostGator Windows hosting and want to cancel their accounts, HostGator guarantees full money back within the first 45 days. Many other hosts offer standard 30-Day Money Back Guarantee.

Considering there is only very few web hosts in the industry who could offer good quality Windows web hosting, Hostgator is one of the best you can find. It’s also highly recommend to host all kinds of ASP.NET based CMS, such as DotNetNuke, and etc.

Industry-best Reseller Hosting

As one of the largest reseller hosting service provider, Hostgator has clear understanding on how to help its customer start a hosting business quickly. Its reseller hosting solution include all the required features, tools and supports, which include:

  • WHMCS or WHM AutoPilot billing and client management tool
  • cPanel
  • Nearly 4,500 free website templates, free billing systems, free domain reseller account
  • Complete Control: Password Modification, DNS, Account Creation / Termination
  • SSH access, Cron job scheduling, programming languages & modules
  • Unlimited POP3 email accounts with SMTP
  • At least 50GB disk space, 500GB bandwidth, unlimited domains, MySQL databases, emails

Even better, Hostgator reseller hosting is wind powered, climate friendly and green.

The reseller hosting of HostGator is divided into five packages, and the regular price ranges from $24.95/mo to $99.95/mo. Now, HostGator gives customers a 20% off to make its reseller hosting discount price starts at $19.96 for the first month, and then recur at the regular price.

HostGator offers 45 Days Money Back Guarantee to their customers.

Hostgator Reseller Hosting Deal
20% Off

HostGator Review on Reliability

Customers will get 99.9% uptime from HostGator.

HostGator has two datacenters, and they are located in Houston, TX and Provo, UT. In order to remain its server service uninterrupted, HostGator datacenters feature with HVAC units, complete electrical & network systems, backup power generators and state-of-the-art server hardware.

HostGator hardware partners include Supermicro, Cisco, Level (3), Juniper, Cogent and etc., and its software partners include cPanel, CentOS, Comodo, Parallels, SiteLock and OpenStack. With the backups of these leading providers, HostGator can operate fully redundant and high performance network and equip its diverse facilities with massive bandwidth capacity. Generally, HostGator offers:

  • multiple layers of network security;
  • completely redundant network with no single point of failure;
  • a meshed Cisco network featuring with 10 backbone providers;

HostGator servers will be monitored 24×7 by system administrators, and any of the issue will be acted upon before it goes wrong. What’s more, the datacenters and networks will also be managed and monitored for delivering maximum reliability and uptime.

HostGator Review on Ease-of-use

HostGator provides with the industry standard, easy-to-use and icon-based control panel: cPanel, which also comes with tons of useful features and tools, including AWStats, Raw Log Manager, Error Logs, instant shopping carts, forums, formmail, password protected directories, custom error pages, and many others used to manage and monitor their websites.

cPanel is quite great for web newbies who has few knowledge of web hosting. Whether for WordPress, Joomla, Drupal, Magento sites, Wiki or other 70+ open-source scripts, the cPanel ensures instantly installation with just a  few clicks. HostGator is named as Best Drupal Hosting,  Best WordPress hosting by many open source communities.

Things will go much easier as well, if customers choose HostGator Windows hosting services. HostGator Windows-based hosting plans come with feature-rich and easy to use Plesk control panel and many powerful admin tools that help them manage their hosting accounts, domains, email addresses, install & deploy applications and control the whole websites simply.

HostGator Review on Customer Support

HostGator support service is very comprehensive and friendly. Its support technicians not only offer multiple helpful contact methods, but also ensure very fast response. If customers require instant assistance from the real people, they are enabled to contact the support technicians through 24/7 toll-free telephone, online chat as well as ticket system.

Moreover, HostGator online knowledge-base and Community Forum contains more than 500 video tutorials and articles. The knowledgebase is not only an indication of the company, but also helps find solutions to many typical issues. HostGator also have special tutorials category where customers can read about the hosting, control panel and etc. If customers confront with common hosting questions, the knowledgebase and Community Forum are good places to find answers. Its promoted and friendly customer support makes it one of the best small business hosting in the industry.

Hostgator Offers High Quality PHP Hosting

HostGator is one of the largest web host in the industry for its high quality PHP hosting solutions. Their solutions include very rich features to support PHP & MySQL application well, including WordPress, Joomla, Drupal and etc.

HostGator install the latest version of php 5.5.x, php 5.6.x, PHP 7.0.x and MySQl 5.5.x in their web servers, with which website could leverage the new enhancement from php and MySQL communities. This multi-version php installation will bring their customers a lot of convenience to avoid all the possible compatibility issue.

The web servers of HostGator are also well-optimized for PHP, for examples:

  • mod_rewrite Apache module is installed to support SEO friendly url.
  • PHP memory_limit is set at 64MB, which is good enough to support a complex PHP site with large image processing.
  • PHP run as suPHP for increased security.


The web servers of HostGator are also well-optimized for WordPress.

Fast WordPress Loading Speed

HostGator offers one of the most reliable and fast WordPress Hosting services in the industry, but how well they could support a WordPress site? We have setup 2 WordPress sites in HostGator shared server, one is simple WordPress site with 20 posts no image and the other is complex WordPress site having over 100 posts with rich images (6-7 images per post).

Here is our testing result.

  • For simple WordPress site, WordPress site could be loaded within 1.2s to 1.45s.
  • And for complex site with rich images, it’s around 1.4s~1.65s.

Both of them look perfect.

WordPress Friendly Customer Support

HostGator engineers are experienced in WordPress, to whom their customers could consult for all kinds of WordPress hosting issues. Besides this, HostGator have developed a series of video tutorials to guide their customers on how to setup WordPress sites and maintain them in their web servers.

Complete Web Hosting Service

HostGator offers very complete web hosting services from Shared hosting, VPS hosting, to dedicated servers, with which their customers could upgrade the web server according to the growth of their business.

1-Click WordPress Installation

HostGator integrates Fantastic into their cPanel, with which their customers could setup a WordPress site by some simple clicks. Setting up a WordPress site is an easy task even for a WordPress newbies.

Is Hostgator Recommended for WordPress

Yes, HostGator is highly recommended by our editors. As one of the best web hosting in the world, HostGator provides Shared Hosting, VPS hosting, and dedicated server hosting to meet various WordPress Hosting needs from their customers.


HostGator Drupal hosting far exceeds the minimum requirements for Drupal websites. It is completely compatible with Drupal.

HostGator Drupal Page Loading Speed

HostGator builds secure and reliable hosting environment that will support Drupal websites to run smoothly. We install Drupal 7 with cache to test how fast HostGator Drupal websites could run. Additionally, we select Drupal theme Bartik as our test Drupal theme.

Two sets of data are in below:

  • Case 1: 100 nodes and mainly text.
  • Case 2: 100 nodes and each node consists of 3-5 images.

Here are testing results:

Home Page Loading Speed Node Loading Speed
Case 1 1.5s~1.8s 1.2s~1.5s
Case 2 2.0s~2.2s 1.7s~1.9s

Although HostGator page loading speed is not the fastest, it is fast enough for individual Drupal websites running. Beyond that, 99.9% uptime ensures reliable Drupal websites as well.

1-click Drupal Installation

Drupal Installation is an easy and simple task at HostGator for customers, because HostGator provides them with its own one-click Drupal installer named QuickInstall in cPanel. With it, people will quickly get their Drupal websites installed and actively. On top of that, HostGator will transfer existing Drupal sites of customers with no more charge as well.

HostGator Drupal Customer Support

24/7/365 Drupal tech support is available for people to ask for help at HostGator. Furthermore, HostGator hires and trains a group of first-class Drupal technicians to solve people’s Drupal problems at a short time with friendly and patient attitude.

On top of that, HostGator sets up Help and Support part in its website to help people too, which has a variety of Drupal video tutorials, forums and articles.

Do We Recommend HostGator Drupal Hosting?

HostGator offers customers compatible Drupal hosting with respectively fast speed, one-click installation and effectively support service. So we strongly recommend it to individuals and small-businesses to create feature-rich and well-performed Drupal websites.


HostGator Joomla Page Loading Speed

Apart from 100% Joomla compatibility, a majority of Joomla website builders come to HostGator also because of fast web page loading speed from HostGator Joomla hosting. Generally, HostGator page loading can reach around 1.2s to 1.5s, which is higher than the most of Joomla hosting speeds.

On top of that, HostGator Joomla websites are reliable as well, boosting uptime to highly 99.9%. And fast speed and reliable performance both depend on US-based datacenters with redundant power, multiple network connections and advanced equipments. Moreover, engineers monitor datacenters and servers all the time to ensure that Joomla websites are accessible quickly.

HostGator Joomla One-click Installation

HostGator has its unique one-click installer for Joomla websites called QuickInstall in cPanel control panel. Using this helpful installing tool, no matter whether people are Joomla website veterans or just newbie, they will easily install Joomla into their websites.

So what they need is to go into their cPanels, find QuickInstall and then fulfill a form. After that, Their Joomla websites will be installed automated in a short time. If people are still confused, there are step-by-step tutorials in support center to help them install Joomla.

HostGator Joomla Support Service

24/7 Joomla technical support is available to customers at HostGator, which hires experienced and professional Joomla engineers to answer questions from people friendly and effectively.

Beyond that, there are many Joomla resources in HostGator online help and support center, consisting of video, forums, articles and guidance to make customers know more about Jooomla, Joomla hosting and how to solve Joomla problems when they run their Joomla websites.

Do We Recommend HostGator Joomla Hosting?

After reviewing various aspects of HostGator Joomla hosting, we decide to recommend it to bloggers, individual website owners and small-businesses, since HostGator Joomla hosting is 100% compatible with Joomla and delivers respectively fast web page loading speed. So it is powerful enough to support a common Joomla website.


Known as one of the most leading hosting providers in the industry, HostGator delivers customers a vast array of hosting solutions and tools to take their ideas and business online. From basic shared hosting, building design and tools to advanced VPS and dedicated server hosting, everything customers require is available in HostGator.

In addition to hosting solutions, HostGator does great job on other aspects, like great rich hosting features & resources, 99.9% uptime guarantee, reliable performance and security, 24/7 award-winning support service, as well as its affordable hosting prices. All of these make HostGator one of the best options for people to choose for their websites, HostGator also allows easily transfer and upgrade.

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